E-commerce connects many businesses into a common network through websites. When a customer hits the button to buy a product it starts a mechanism; that informs the warehouse, shipping, finance department for transactions or even trigger e-mail responses to confirm the purchase. Purchasing a good involves too many people and too many systems and it becomes harder and harder to keep it safe. We know that even little children can crack into people’s accounts today and it becomes important to check all the gates.
Every day you hear about hacker attacks to many websites and you don’t want to be one of them. Your business is your baby and we know you want to protect it from outer risks. We have gathered a few main points but we will continue specializing over the topics of security in e-commerce for your businesses to keep safe. ıf you want to learn more regarding preventing e-commerce fraud or security check out our blog. We love e-commerce but remember to be safe then have some fun.
Your e-commerce platforms can be your saviors when it comes to security. When you are choosing your platform make sure to check out open source versions with your IT team and try to choose platforms which use sophisticated programming languages which can limit your exposure to risks. Some websites prefer to limit their administration panel to internal servers to keep their security higher. A problem with this is that if you want to work from anywhere it can be a problem.
A big problem for your website can be the check-out page. If your website is not very well known and established, then your customers take a leap of faith by entering their credit card information on your website. Since the online attacks regarding credit cards have increased more than ever this stage of purchase requires your increased focus. You can use SSL (Secure Sockets Layer) authentication which is important for transaction pages but at this point, the validity of your website should be supported with the green URL bar. Check out the EV SSL for further security.
Your database is filled with many records of your customers but remember to keep it small. Since lots of data is carrying a risk to be stolen the less you have is better. Credit cards data such as expiration dates, CVV2 (Card verification value), etc. are very risky data to have are forbidden according to PCI Standards.
Layering your security is important. Firewalls are where you need to start. Afterwards, you can add login or application pages to layer the entrance. Your consumers should also cooperate with you at this point. Make sure your customers have a strong password. Longer and more layered entrances can keep the attackers off. However, customers don’t like to spend too much time at this stage of shopping as well. But it is for their good as well.
A good security point is to set some sort of an alarm. A security breach should be notified right away to avoid too much damage or to stop the damage before it happens. Multiple and suspicious orders all coming from the same IP address can be a clue. Another trigger can be when the same account adds too many credit cards and starts purchasing with all of them. If the credit cards differ in addresses, phone number’s area code and recipient name you can start checking it out. Remember to put tracking codes over your products as well. Frauds with chargeback can be prevented through this method.
Your business needs security and while you put it together with a good platform remember that it is your crew who will be in charge of the transactions and many actions that takes place over it. Educating your workers about online security is just as important as having a good platform. Your website will probably have an online chat feature to help your customers with troubles they come across to. Your workers who are in charge of that online chat should be aware of the data which they can share with the customer or they cannot. Sensitive data which can reveal customer information can be at risk through this channel as well. Your customers should be aware of both your policies and also the e-commerce law that can affect the business conditions.
Monitoring your website thoroughly is important to notice anything that goes wrong. Analytics tools can become your best friend at this point. Kind of unexpected huh? J Analytics programs are real-time programs and they can send real-time notifications to you if they observe any out of order behavior in your websites. They are almost like online security cameras for your online businesses. If your website is hosted by another website make sure they regularly check for any kind of malware and viruses in their system.
You might think of working with a fraud preventing service as well. But if you are not into doing that make sure you periodically perform PCI scans through security services such as Trustwave. If you are using some software like Magento or PrestaShop make sure you are always up-to-date with the new versions. When it comes to patches for things like your servers, Java, Python, WordPress never be late to update. Many of the breached websites are behind on their updates and they are the best targets for hackers to attack.
Your e-commerce company is running its business online. In a different environment, different measures come into the picture. Online security is very important for your e-commerce business and you need to make sure you are doing the best you can. If you do end up getting attacked by hackers it will affect your customers, your business, and your database and diminish the trust. It is best to be safe first.
E-commerce businesses work in a different environment which is online so different measures become necessary to have security.