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Omnichannel: What’s the Difference Between Multi-Channel

In our previous post, we talked about why omnichannel mattered in marketing strategies. Now businesses have started to hear about this new trend omnichannel in customer care. Yet it hasn’t been that long since they employed “Multi-channel” strategies. This omnichannel strategy is being seen as the next big trend, bigger than multi-channel. What is the …

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E-Commerce Blogs: 6 You Should Be Following

E-commerce is evolving rapidly. Every day, new technology or methodology is being introduced into the market. Segmentation, customization, contextualization, same-day shipping, price monitoring, and all such strategies are starting as experimental tries and then proves themselves to be must-apply actions in the market. To catch up with what’s trending in the market, and to get …

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