As the holiday season draws near, online retailers are gearing up for the most significant shopping events of the year: Black Friday and Cyber Monday. These two days have become synonymous with incredible deals, massive online traffic, and unparalleled opportunities for merchants to increase their sales. Staying ahead of the competition requires more than just offering discounts. It demands strategic planning, innovative techniques, and up-to-date knowledge. That’s where upcoming Black Friday and Cyber Monday webinars come into play.
In this blog post, we’ll explore the upcoming webinars you can join and the ones you can watch on demand to prepare in advance!
How to Maximize Black Friday Revenue Using Real-Time Insights from Customer Feedback
Check out this webinar to learn how to enhance your retail with AI insights for better customer experiences and retention!
🎙 Tagado, Digital Commerce 360
🗓 Nov 19, 2024, 2:00 pm ET
🎥 Online
You can discover:
- Personalization: Customize offerings based on individual preferences and feedback.
- Faster Issue Resolution: Rapidly identify and resolve customer experience (CX) problems.
- Improved Product Development: Refine offerings by utilizing ongoing CX insights.
- Enhanced Sentiment Awareness: Evaluate the tone of feedback for improved understanding.
- Proactive Support: Anticipate and address issues before customers raise complaints
Register from here!
Your BFCM Planning Starts Now
Find out what strategies you can implement from now through December to ensure your BFCM is the smoothest and most successful one yet.
🎙 Attentive
🗓 Watch on demand
🎥 Online
Register to watch from here!
BFCM Consumer Signals for Driving Year-Long Revenue
🎙 Wunderkind
🗓 Watch on demand
🎥 Online
During this action-packed session, you’ll learn:
- Effective promotional deadlines for driving sales.
- Understanding when consumers are most likely to opt-in for marketing messages.
- Identifying the right time to activate holiday and seasonal offers.
- Exploring why email and SMS are the most engaging channels for eCommerce.
- How partnering with an identity provider can enhance your existing efforts.
Register to watch from here!
Ready, Set, Sell: Black Friday Prep Intensive for Retailers
Dive into this webinar to prepare as the year’s biggest shopping event is approaching.
🎙 Podium
🗓 Access on demand
🎥 Virtual Event
- Gain insights into your customers’ purchasing behaviors to better understand their needs and preferences.
- Understand the market environment this holiday season
- Be ready to cover text marketing, customer experience, and AI-driven marketing tactics
- Learn how to optimize Podium to increase foot traffic to your store
Register to access from here!
Cyber 5: What we learned from the biggest sales days of the year
Save your seat to explore how retailers prepare for increased traffic and sales during the holiday selling season, particularly during the Cyber 5 days, which include Black Friday and Cyber Monday.
🎙 Digital Commerce 360, Sitecore, and fabric
🗓 Dec 12, 2024, 2:00 pm ET
🎥 Online
Learn how to prepare for higher-than-normal traffic and sales, consumer spending patterns, payment methods, and key performance metrics. Understanding both successes and failures is essential for online retailers to improve their strategies for future shopping seasons.
Register from here!
How to maximize sales this Black Friday
Gain practical insights with proven tactics to maximize your sales this Black Friday season!
🎙 Bold Commerce
🗓 Available on the website to save and re-watch
🎥 Online
This webinar covers:
- Utilizing mystery boxes to move inventory and increase sales.
- Maximizing your most loyal customers—your subscribers—by offering exclusive deals and upsells.
Watch from here!
Black FridayCyber Mondaywebinar
