Penetration Pricing

Penetration pricing is a strategy in which a company enters a market with a lower initial price to gain market share quickly. The primary objective is to attract a large customer base and outcompete rivals by offering products at a more affordable price. Businesses can raise prices after establishing brand loyalty and expanding their customer base.


As the formula below states, penetration pricing is especially beneficial when entering a saturated or highly competitive market because the low price draws attention.

Initial Low Price + High Sales Volume = Market Penetration

Why Penetration Pricing is Important for Ecommerce

In the fast-paced world of ecommerce, startups can effectively establish their presence in the market using penetration pricing. The competitive nature of online retail makes pricing a major deciding factor for consumers. When executed strategically, this pricing method helps online sellers generate brand awareness, attract a significant number of customers, and ultimately compete with more well-known, established players. When HelloFresh, a meal kit delivery service, entered the market, it used this method by offering significant discounts on the first few orders.

Factors Influencing Penetration Pricing

Market Share Growth

By offering products at a lower price, companies can attract price-sensitive consumers and quickly build a large customer base. Xiaomi used this tactic in the smartphone market, launching high-spec, low-priced phones that quickly captured attention.

Competitive Pressure

Impact on competitors who may struggle to match low prices without affecting their profitability. Businesses aiming to cover initial losses may experience profit squeezes in the short term. Many subscription box services, such as Blue Apron, initially offered heavy discounts on the first box. However, they struggled to maintain profitability as they scaled up.

This struggle could also push them out of the market. When Dollar Shave Club entered the razor industry, it offered razors at a much lower price than leading brands like Gillette, disrupting the market. The short-term pressure on profitability due to initial low pricing requires careful financial management.

Product Types that Work Well with Penetration Pricing

Penetration pricing works well with everyday consumer goods, such as household items or electronics, benefiting from this approach, as these markets are often competitive and driven by price sensitivity. For instance, Instacart initially offered lower delivery fees to attract more customers as a strategy for their grocery delivery services.

Fast-moving industries often use penetration pricing to capture early adopters and build momentum in fiercely competitive markets. Google priced its smart speaker, the Google Home Mini, significantly lower than competing products like Amazon’s Echo Dot to gain market share.

Perception of Quality

Low prices may decrease a brand’s perceived value, as they are associated with lower quality. Premium brands strategically avoid this method to preserve their premium image.

Price Increases After Implementing Penetration Pricing

Raising prices can lead to customer dissatisfaction and reduced sales once consumers become accustomed to low prices. Uber initially attracted riders with cheaper rates compared to traditional taxis but faced backlash when it increased its fares.

Customer Loyalty

Once consumers become accustomed to using a product at an affordable price, they may become loyal to the brand, even when prices rise. For instance, Spotify initially offered lower-cost streaming subscriptions than buying individual songs or albums.

Applications in Business

Market Entry Strategy with Penetration Pricing

Startups often employ penetration pricing to impact the market and outshine competitors immediately. Startups may choose to increase rates later once they have a presence in the market.

Subscription Services

Penetration pricing often applies to subscription-based businesses. Disney+ launched its streaming service at a much lower monthly price than competitors such as Netflix and HBO Max in order to quickly capture users.

Retail Launches

Retailers might introduce new products at discounted prices. When Walmart introduced its private label grocery brand “Great Value,” it priced it below well-known brands to gain attention and encourage trial.

Practical Examples

Many well-known companies have utilized penetration pricing. When Netflix first entered the streaming market, it offered subscription plans at lower prices than traditional cable services. This strategy helped the company gain widespread adoption quickly before increasing prices over time.

Let’s take Peloton as another example. When it launched, Peleton offered a significant discount on its home exercise bikes and subscriptions, attracting many first-time buyers looking for more affordable fitness equipment.

Conclusion

Penetration pricing proves highly effective for businesses aiming to enter a competitive market, capture a large customer base, and build brand loyalty quickly. By initially offering products at a low price, companies can increase sales volume and establish a strong foothold before gradually adjusting prices to improve profitability. However, companies must balance the risks of lower initial profits and carefully manage customer expectations as prices change over time. Penetration pricing can be a key tool for businesses seeking rapid growth in crowded markets.

Explore more about Pricing

One of the hardest things for any e-commerce owner is making people aware of your new products or services. Since 17% of consumers value price over personalized experience, corporate values, or convenience, the best strategy to boost sales is to offer the best price. That’s why market penetration pricing strategy is a commonly used method of building hype around a product.

Table of contents

  1. What is penetration pricing?
  2. Pricing penetration use cases
  3. Combining market penetration pricing with other strategies
  4. Takeaways
  5. Frequently asked questions

What is penetration pricing?

Penetration pricing is entering the market of a product with below-average prices. Any size or type of business use this tactic when they’re highlighting a new product or service or wish to enter a new market. It’s a great strategy to add to your marketing mix to grab a huge portion of the potential customer base early on or to capture customers from your rivals.

Penetration Pricing

Pricing penetration use cases

Walmart, the American retail giant usually penetrates the market with a below-average price. However, unlike others, the company doesn’t increase prices over time and holds on to the ‘cheapest’ positioning in the market.

How come others don’t do the same?

Walmart’s operations are bigger than most of its competitors’. The company has a significant cost advantage. It purchases products at a much lower cost-per-unit and sells them at a below-average price.

Some of you will recall Netflix when it charged $7.99 for the standard plan in 2010. The company gradually raised the monthly charge of the standard package to $12.99 in 2019.

netflix price history

Although we can’t accurately estimate the company’s profit, we know that it continuously invests in product development. In businesses like this, the product’s UX design and the quality of content are of equal importance to its price, perhaps more important.

That’s why Netflix raises the prices, even though it can draw away price-driven customers. The streaming company manages to maintain the majority of the customer base it has built with the help of its below-average price.

The two companies’ business models, objectives, and requirements are different. Both Walmart and Netflix successfully implement this strategy after modifying it a little.

Combining market penetration pricing with other strategies

The beauty of this strategy is that it works well with other pricing strategies. You can use penetration pricing to lure people into your store and then incentivize them to buy more with discounts on other products.

Furthermore, you can combine it with marketing strategies designed to build brand loyalty.

In many cases, getting that first sale is the hardest part of the game. Once you’ve mastered that, though, there is no reason why you can’t convert people further and convince them to buy more products.

Takeaways

If you do decide to implement this pricing strategy to your e-commerce store, think carefully about whether you can afford to lose profits temporarily and whether your niche would actually be receptive to penetration pricing.

And once you decide to take the plunge, ensure you have the right plan in place for how and when to increase your prices. If you get stuck, why not use a price comparison tool like Prisync to help you establish a fair price point.


Frequently Asked Questions

What are penetration pricing advantages and disadvantages?

Advantages:
Boosts your sales volume.
If you keep prices low for a while, customers will unknowingly assume you are the cheapest destination.
Once you lure shoppers into your store, you can start working on building brand loyalty.
It not only disrupts the market but also scare away possible newcomers with insanely low prices.
Disadvantages:
Consumers overly attribute price to quality, so low prices can impair your brand image.
Increasing prices might alienate too many customers.
You might be entering a price war and you might not bear the palm.

What is a penetration pricing example?

Many B2C companies like Spotify, Netflix, etc. enter the market with penetration pricing. Once they attract a large customer base, they gradually increase prices.